A Smart Digital Concierge & Media Platform that turns the in-room TV into an intelligent, automated service channel.
Designed for 3–5★ hotels · Flagship pilot in preparation
They have an orchestration problem.
TVs are underutilized assets in every room.
No middlemen. No manual handoffs. Instant automation.
ZAXIA is not an interface.
It is a real-time orchestration layer between guests and hotel operations.
TV interface + Voice input — the primary touchpoint in every room
Natural language understanding, intent classification, availability verification
Deep connections to PMS, POS, Spa systems, Housekeeping workflows
Automated task dispatch, staff notifications, guest confirmations
Pattern recognition, optimization insights, continuous improvement
Guest expresses intent via TV or voice command
ZAXIA understands intent and checks real-time availability
ZAXIA executes directly in hotel systems — no manual steps
Guest receives confirmation · Staff receives clarity
Others add channels. ZAXIA replaces workflows.
Hospitality faces persistent labor shortages. Automation isn't optional — it's survival.
Foundation model costs dropping rapidly. What was impossible is now viable.
Smart TVs already exist in most hotel rooms. The hardware is waiting for the software.
Hotels need tech that pays for itself. No more experiments — only results.
Experience building technology that works in real operational environments
We understand that hotels are service businesses, not tech demos
Starting local, building for international scale
We're not chasing trends — we're building infrastructure
Multidisciplinary team focused on the intersection of advanced technology and hospitality operations.
ZAXIA is currently preparing a flagship pilot. We welcome conversations with: